Will the jewelry I purchase tarnish or fade?
Our jewelry is high quality and will not tarnish or fade with normal use. However, it is recommended that you avoid exposing your jewelry to chemicals or extreme environments to maintain its luster.
Will the jewelry I purchase make the wearer allergic?
The jewelry we sell has been rigorously tested, and most people will not have an allergic reaction to it. However, if you are allergic to certain metals, we recommend you consult our customer service before purchasing.
Are the stones on the jewelry I purchased real?
Yes, we use real gemstones in all of our jewelry, and each piece comes with a gemstone certificate to guarantee its authenticity and quality.
Does the jewelry I purchased need special care?
The jewelry we sell is of high quality and generally requires only routine cleaning and maintenance.
Is it safe for me to pay on the website?
Rest assured that our website uses encryption technology to protect your payment information and ensure your transaction is secure.
Can I get buying advice on the website?
Our customer service team is more than happy to provide buying advice. You can contact us by phone or email.
How can I track my order?
You can contact our customer service to get information about your order after it has been shipped.
Can I return an item? What is the return process?
Yes, we provide a return service. Please refer to our "Return Policy" page for specific return procedures.
